Intended for estimators, salespeople, installers, project managers and administrators looking to improve their skills to quote commercial work. You will learn how to quote a range of commercial flooring types competitively and profitably. Understand how to adopt a systematic approach to save time, improve accuracy and clarity, and avoid errors and client complaints.

• Adopting systematic processes to introduce efficiencies – enquiry to completion, preventing mistakes and disputes
• The client’s expectations, including correct assessment of brief to deliver the best solution
• Recognition of floor types and how they affect installation
• Understanding site conditions and creating the right solutions
• Basic subfloor moisture testing and equipment (overview)
• Understanding technical data sheets and other sources of information

• How to assess the commercial flooring area to be fitted
• The correct approach to measuring including tape and laser measures, recording measurements systematically and odd shaped areas/angles
• How to confidently draw scale plans including overlaying existing drawing, using the correct scale and all relevant information
• How to prepare cutting plans and layouts including pattern matching and dealing with complex areas
• Correct calculation for roll, tile and quantity-based materials
• Preparing estimates and quotations for your business and your client
• Managing client’s expectations - terms and conditions

• Confidence in customer service and satisfaction leading to repeat commercial business
• The ability to reassure client’s of potential works required
• How to interpret drawings, estimate and plan for a range of flooring types

 

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Available Course Dates Commencing:

Tuesday 4th June 2024
Location: Kirkcaldy

Tuesday 13th August 2024
Location: Loughborough